¶ Secure Transactions
Business with confidence — your payment is safe until both sides confirm.
¶ How It Works
SEG's escrow system ensures secure transactions for both buyers and suppliers:
¶ Step 1: Payment to Escrow
The buyer pays to SEG's protected escrow account. Funds are held securely and not released to the supplier until all conditions are met.
¶ Step 2: Supplier Prepares Goods
The supplier prepares goods and confirms readiness. SEG receives notification and tracks the order status.
¶ Step 3: Verification
Inspection or proof-of-ready documentation is verified by SEG's team or third-party inspectors.
¶ Step 4: Payment Release
SEG releases payment when all conditions are confirmed by both parties. This ensures transparency and trust.
¶ Step 5: Dispute Resolution
Partial refund policy applies if issues arise. Disputes are reviewed within 48 hours by our dedicated team.
¶ Key Benefits
For Buyers:
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✓ No risk — funds held until delivery confirmed
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✓ Quality assurance through inspection
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✓ Fast dispute resolution
For Suppliers:
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✓ Payment guaranteed once conditions met
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✓ Protection from fraudulent buyers
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✓ Clear payment timeline
¶ Security Measures
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Bank-Grade Encryption: All transactions use 256-bit SSL encryption
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Multi-Factor Authentication: Required for payment authorization
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Audit Trail: Complete transaction history maintained
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Compliance: Adheres to international trade finance standards
No risk for the buyer. No uncertainty for the supplier. SEG handles the balance.
Last updated: November 2025